🔄 Refund & Return Policy – Funko Fever

At Funko Fever, we want you to be happy with your purchase. Below you’ll find everything you need to know about returning items and requesting a refund.

📦 Return Conditions

  • You have 14 days to return your product after receiving it.
  • Products must be unused, undamaged, and returned in the original packaging.
  • Return shipping costs are your responsibility.

💳 Refunds

  • Once we receive your returned item and it meets the return conditions, your refund will be processed within 5 working days.
  • Refunds are made to the original payment method.
  • You will receive a confirmation email once the refund is processed.

📸 Damaged or Incorrect Items

  • If your order arrived damaged or incorrect, please notify us within 48 hours.
  • Send an email with clear photos of the item and the packaging, and we’ll provide a suitable solution.

🚫 Non-Returnable Items Summary

  • ❌ Custom 3D Printed Products
  • ❌ Mystery Boxes
  • ❌ Opened or Used Items
  • ❌ Items without prior return request

📬 How to Request a Return

  1. Contact us via email or Instagram before sending anything back:
    📧 [email protected]
    📩 Instagram DM: Funko._.Fever
  2. Include your order number, reason for return, and any photos if needed.
  3. We’ll reply with the return instructions and address.

🌍 International Returns & Vinted

  • We accept returns from all countries, but please note:
    → Return shipping costs are not covered by us.
  • Returns via Vinted are only possible if the order was originally placed through Vinted.